Consumer Services
- Request information or publications
- Ask a question about insurance
- How to file a complaint about insurer or agent
- How to appeal a denied health insurance claim
- Help finding liability insurance
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(602) 364-2499 or
(800) 325-2548 (In Arizona but outside the Phoenix area)
(602) 364-2977 (Spanish)
(602) 364-2505 (Fax)
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Email
Webpage |
Producer Licensing
- Licensing Forms, Instructions & Fees (adjustors, agents, agencies, and brokers)
- Continuing Education
- Licensing Exams
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(602) 364-4457 or
(877) 660-0964 (In Arizona but outside the Phoenix area)
(602) 364-4460 (Fax)
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Email
Webpage |
Fraud Unit & Administrative Enforcement
- Report someone attempting to file false claims with an insurance company
- Bail bond agent complaints
- Report theft by an insurance agent
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(602) 364-2140
(602) 912-8419 (Fax)
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Email
Webpage |
Healthcare Appeals
- Insurer appeal submissions
- Independent Review Orgs
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(602) 364-2399
(602) 364-2398 (Fax)
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Captive Insurance
- Licensing forms and procedures
- Reference Guide
- Domestic RRGs
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(602) 364-4490
(602) 364-3989 (Fax)
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Email
Webpage |
Arizona Guaranty Fund
- Insolvent Insurers
- Claims with a defunct insurance company
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(602) 364–3863
(602) 364-3872 (Fax)
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Email
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Insurer Financial Affairs
- Licensing forms, instructions, and fees
- Premium Taxes
- Financial Statements
- Financial examinations
- Trust deposits
- Holding company
- Public Records
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(602) 364-3999
(602) 364-3989 (Fax)
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Webpage |
Property & Casualty
- Form & Rate Filings
- Service Contracts
- Surplus Lines
- Markeet monitoring and other surveys
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(602) 364-3453
(602) 364-3989 (Fax)
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Email
Webpage |
Life & Health
- Form, Rate, & Advertising Filings
- Prepaid Dental Plans
- Provider Timely Pay & Grievance
- Managed Care Oversight & Examinations
- Third party administrators
- Utilization reviewed agents
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(602) 364-2393
(602) 364-2175 (Fax)
Provider info
(602) 364-2394
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Email - Life & Health
Email - Provider info
Email - TPA info
Webpage |
Receivership
- Arizona Domestic Receiverships
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(602) 364-4495
(602) 364-4494 (Fax)
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Market Oversight
- Market Conduct Examinations
- Market Analysis & Surveys
- Market Conduct Annual Statements
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(602) 364-4994
(602) 364-2505 (Fax)
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Email
Webpage |
Business Services
- Service of Process
- Examiner Billing
- Contracting with ADOI
- Employment
- ADOI accounts payable / receivable
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(602) 364-3100
(602) 364-2400 (Fax)
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Public Information Officer
- Media Inquiries
- Speaking requests
- Community outreach
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(602) 364-3471
(602) 364-3470 (Fax)
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Email
Webpage |
Switchboard
- If you’re not sure which division you need
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(602) 364-3100
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