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Arizona Department of Insurance

2910 N. 44th Street, Ste. 210 (2nd Floor)

Phoenix, AZ 85018-7269

Hours of Operations

Monday - Friday 8:00 am to 5:00 (Except state holidays)

Licensing Counter Hours of Operations

Monday - Friday 8:00 AM to 4:00 PM (Except state holidays)

 
Division / Name Phone  
Consumer Services
  • Request information or publications
  • Ask a question about insurance
  • How to file a complaint about insurer or agent
  • How to appeal a denied health insurance claim
  • Help finding liability insurance
(602) 364-2499 or
(800) 325-2548 (In Arizona but outside the Phoenix area)
(602) 364-2977 (Spanish)
(602) 364-2505 (Fax)

Email

Webpage

Producer Licensing
  • Licensing Forms, Instructions & Fees (adjustors, agents, agencies, and brokers)
  • Continuing Education
  • Licensing Exams
(602) 364-4457 or
(877) 660-0964 (In Arizona but outside the Phoenix area)
(602) 364-4460 (Fax)

Email

Webpage

Fraud Unit & Administrative Enforcement
  • Report someone attempting to file false claims with an insurance company
  • Bail bond agent complaints
  • Report theft by an insurance agent
(602) 364-2140
(602) 912-8419 (Fax)

Email

Webpage

Healthcare Appeals
  • Insurer appeal submissions
  • Independent Review Orgs
(602) 364-2399
(602) 364-2398 (Fax)

 

Captive Insurance
  • Licensing forms and procedures
  • Reference Guide
  • Domestic RRGs
(602) 364-4490
(602) 364-3989 (Fax)

Email

Webpage

Arizona Guaranty Fund
  • Insolvent Insurers
  • Claims with a defunct insurance company
(602) 364–3863
(602) 364-3872 (Fax)

Email

Insurer Financial Affairs
  • Licensing forms, instructions, and fees
  • Premium Taxes
  • Financial Statements
  • Financial examinations
  • Trust deposits
  • Holding company
  • Public Records
(602) 364-3999
(602) 364-3989 (Fax)

Webpage

Property & Casualty
  • Form & Rate Filings
  • Service Contracts
  • Surplus Lines
  • Markeet monitoring and other surveys
(602) 364-3453
(602) 364-3989 (Fax)

Email

Webpage

Life & Health
  • Form, Rate, & Advertising Filings
  • Prepaid Dental Plans
  • Provider Timely Pay & Grievance
  • Managed Care Oversight & Examinations
  • Third party administrators
  • Utilization reviewed agents
(602) 364-2393
(602) 364-2175 (Fax)
Provider info
(602) 364-2394

Email - Life & Health

Email - Provider info

Email - TPA info

Webpage

Receivership
  • Arizona Domestic Receiverships
(602) 364-4495
(602) 364-4494 (Fax)
Market Oversight
  • Market Conduct Examinations
  • Market Analysis & Surveys
  • Market Conduct Annual Statements
(602) 364-4994
(602) 364-2505 (Fax)

Email

Webpage

Business Services
  • Service of Process
  • Examiner Billing
  • Contracting with ADOI
  • Employment
  • ADOI accounts payable / receivable
(602) 364-3100
(602) 364-2400 (Fax)

 

Public Information Officer
  • Media Inquiries
  • Speaking requests
  • Community outreach
(602) 364-3471
(602) 364-3470 (Fax)

Email

Webpage

Switchboard
  • If you’re not sure which division you need
(602) 364-3100